SHIPMENT POLICY:

Free Shipping on orders $199 and above* (Excludes: Motors, Laundry Bags, Cylinders, and any large or heavy items)

Items will be shipped within 3~5 business days of order receipt.

We will ship in USPS or FedEx.

Some packages may need a Signature when Delivery. If you don’t need it, please write it down in the note section when checking out. Please be aware that once you remove this service, we are not responsible for the lost packages.

Damage claims to be directed to and filed with the Delivering Carrier.

*Additional Handling will be applied to the customers in Hawaii, Alaska, Puerto Rico, Guam,U.S. Virgin Islands,Northern Mariana Islands, American Samoa, U.S. Minor Outlying Islands, Armed Forces Americas, Armed forces Africa & Armed Force Pacific.

Parts are subject to availability and may be out of stock at the time of order. Backorders will be shipped as soon as they come in. No extra shipping charge for the back-ordered items.

 

TERMS OF USE:

*kings Laundry Group Equipment, Inc. reserves the right to review all orders at which point we may accept or decline any order for any reason, regardless of any confirmation receipt sent by the customer.

Prices are subject to change without notice.

Please be aware that some of the items on our website are original, some are aftermarket!
If you want to know clear detail about each item, please contact us! 844-727-8740.  Please do not make assumptions!

Kings Laundry Group Equipment Inc. is not responsible for Out of stock items

Sales Tax is collected in NY.

 

RETURN POLICY:

Unused/ Sealed Parts and Accessories can be returned within 30 days of the date of receipt. Must also be accompanied by an RMA# (Return Merchandise Authorization). After you contact us, we will issue you an RMA# once we review your case.

Kings Laundry Group Equipment Inc. reserves the right to review all returns. Your return may be declined if we find out your reason for a return doesn’t match the fact.

All returns for refund are subject to a 15% restocking fee. No restocking fee if refund as store credit. Please contact us before returning any item!

All shipping costs are the customer’s responsibility for returned items unless it is our problem. Shipping costs will not be refunded on returns.

No Exchanges/Returns on any Electronic Components (Industry Standard).

Kings Laundry Group Equipment Inc. is not responsible for the buyer’s failure, for instance, placing the wrong items!

Please notice that certain items such as inverter, Repair Service are not eligible for a return, exchange, refund, or store credit. If it is arrived damaged, please contact us. so we can contact the carrier.

Warranties are in accordance with current Manufacturers’ Policies.
No Labor warrantee. For any repair warranty, buyers pay all related shipping.

Manufacturers’ part numbers & illustrations intended for identification purposes only.

To request an RMA number, you must call us at 1-844-727-8740 or email us at KingsLaundryGroup@gmail.com

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THE TERMS OF USE, SHIPPING, AND RETURN POLICY. IF YOU DO NOT ACCEPT THESE TERMS OF USE, SHIPPING AND RETURN POLICY, PLEASE DO NOT USE THIS WEBSITE. kings laundry group equipment inc. reserves the right to change the terms of use, shipping policy, and return policy under which this Website is offered at any time at its sole discretion.

Revised on 1/27/2021